Refund policy

Return Policy

At Styles by Dalas, we want you to love your purchase! That's why we offer a hassle-free return policy.

Return Window

You have 10 days after receiving your item to initiate a return.

Return Conditions

• Items must be unworn or unused, with tags, and in their original packaging.
• You'll need your receipt or proof of purchase.

How to Return

1. Contact us via the contact form page on our website to initiate a return. We'll provide instructions on where to send your package.
2. Important: Items sent back without requesting a return will not be accepted.

Return Shipping

We'll cover the return shipping cost for accepted returns.

Damages and Issues

If your item is defective, damaged, or incorrect, please contact us immediately through our contact us form upon receiving your order.

Non-Returnable Items

• Custom products (special orders, personalized items (tailored suits)

• Personal care goods (beauty products)

• Sale items

• Gift cards

Exchanges

The fastest way to get the item you want is to return the original item and place a new order for the desired one.

14-Day Cooling-Off Period (EU)

If your order is being shipped to the European Union, you have 14 days to cancel or return it for any reason. The same return conditions apply.

Refunds

Once we receive and inspect your return, we'll notify you of the approval decision. If approved, you'll receive an automatic refund to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.

Contact Us

If you have any questions regarding our return policy, please don't hesitate to contact us through our website's contact form.